The offer letter is signed. Your candidate has resigned from their old job. And the background check report still shows two items "in progress", with no date for either.
If you hire mostly in India, we recommend SpringVerify. You get ID, UAN and court results back before the offer goes out, a published turnaround for every main check, and a team that chases silent past employers so yours doesn't have to. First Advantage, which now includes Sterling, may fit better if you screen people across many countries under one contract: it says it screens in 200+ countries and territories.
We're SpringVerify, so this is our side of the comparison. Every First Advantage detail below comes from First Advantage's own website. Where it doesn't say something, we write "Not published".
In summary
Both run the core background checks Indian employers need: identity, address, employment (including UAN), education, court records, references and resume checks. The difference is focus. First Advantage is a global screening company headquartered in Atlanta. SpringVerify is built for HR teams hiring in India, and it publishes more of what you need to plan a hire: turnaround per check, how court matches are graded, how consent is captured and how fast support resolves issues.
| What you're comparing | SpringVerify | First Advantage (India site) |
|---|---|---|
| Built for | HR teams hiring in India | Global screening: "screenings across 200+ countries and territories"; headquarters in Atlanta, additional offices in 16 countries including India |
| Checks offered | 20+ background checks on one platform | Verifications, criminal record checks, database searches, drug screening, financial background checks, identity checks, social media screening and specialised solutions |
| Published turnaround | Basic checks under 60 seconds; 80% of checks within 48 hours; a figure for each main check | Not published |
| Candidate consent and documents | The candidate consents and uploads documents online; consent is captured at form submission, with an audit trail on every check | Candidates can be invited by email to complete their application on First Advantage's candidate platform. How consent is captured: Not published |
| Employment checks | Four sources (the employer's HR team, PF/EPFO, MCA/ROC and TAN data); escalation to the former reporting manager on WhatsApp; EPFO and MCA records for closed companies | Through the employer's HR department; via UAN; company existence checked through online research, including the MCA/ROC website |
| Court records | eCourts search by name, father's name and address, records since 2000; graded matches; Inconclusive matches settled through a PCC; law-firm option | Search of the online e-Court database and secondary databases by name, date of birth and address. Match grading: Not published |
| Address checks | Digital (secure SMS link, GPS location and residence photos) or physical (a field agent visits) | In-person site visit, or digital, matching the address's map geocode with the geocode the candidate captures |
| Identity checks | PAN and Aadhaar checked in real time, face match, passport verification | PAN, passport (machine-readable zone), Aadhaar QR code validation, voter ID and driving licence |
| HRMS and ATS integrations | 100+ ATS and HRMS platforms, including Keka, Darwinbox, Zoho People, Zimyo, HROne, Workday, SAP SuccessFactors and Greenhouse; API documentation | Partner logos include Workday, SAP SuccessFactors, Oracle Taleo, Oracle Recruiting, iCIMS, Greenhouse, SmartRecruiters, Avature, Ceipal and Salesforce; Standard API, REST API, file-based (SFTP) transfers and SAML single sign-on |
| Security certifications | ISO/IEC 27001:2022 and SOC 2 Type II | Not published on the India pages we read |
| Support | Average issue resolution under 4 hours | Customer Center and support portal; a separate help portal for candidates. Response times: Not published |
| Pricing | No public price list; quoted after a demo | Not published; a sales interest form, plus an "Order Now" route for its small-business product, Background Direct |
SpringVerify rows: our homepage, service pages and security page. First Advantage rows: First Advantage's India homepage, background verification, criminal checks, identity check, integrations, about and locations pages.
Start with the row that hurts most today: turnaround and employment checks if joining dates slip, court records if results leave you guessing, integrations if recruiters re-type candidate details into a vendor portal.
Yes. First Advantage completed its acquisition of Sterling Check Corp. on 31 October 2024, according to First Advantage's own investor news release. Sterling's India website now says "Sterling is now a First Advantage company", and that its website is moving "from Sterling to First Advantage".
So Sterling background verification in India is now part of the same group. Sterling's India site still lists its own menu, including criminal record checks, global screening, reference checks, social media screening, workforce rescreening, credit checks, due diligence and AML checks. If you're on a Sterling contract today, ask your account team three things in writing: which platform your checks will run on, whether your contract terms change, and who your account contact will be after the move. That conversation is also a natural point to compare providers.
HR teams choose SpringVerify because their hires clear checks on a date they can plan around, and nobody on the team spends the week chasing emails. Here is what each part looks like, with proof from our service pages and from customers in their own words.
Find a mismatch before your candidate resigns from their current job, not after. Our instant background verification runs seven checks the moment the candidate submits the form: PAN and Aadhaar ID, UAN employment, face match, bank account, court, credit and preliminary education. When the candidate's data matches government records, those checks finish in under 60 seconds. UAN is the Universal Account Number that links a worker's EPFO provident fund accounts, so the UAN check reads job history from government records instead of waiting on a past employer's reply.
Loina Dhal, Executive Human Resources at Signeasy, put it simply: "When I initiate a candidate verification, I see that an ID verification, address, and employment check are mostly complete within seven days". This account comes from Signeasy's 2022 case study.
No more follow-up emails to an HR inbox that never answers. Each past job in a SpringVerify employment verification is checked against the employer's HR team, PF/EPFO records, MCA/ROC company filings and TAN data. When HR goes quiet, we escalate to the candidate's former reporting manager on WhatsApp. When the company has shut down, we confirm the job through EPFO and MCA records, which exist whether or not the company still trades. Your dashboard shows where each case sits and what is holding it up.
The candidate's side is online too. In the 2022 case study, Prathima Shetty, HR Manager at Pazcare: "The candidate themselves upload the documents, and all I need to do is initiate a background verification." On support, she added: "even if there's a delay, the POC responds to me within 24 hours". Loadshare Networks' case study describes our support team chasing outstanding items until cases close, "so Loadshare's HR team does not have to".
If chasing eats your team's week, book a demo and bring one check that's stuck today. We'll show you how we would move it.
Know whether a court case belongs to your candidate before you decide. A common name can match cases that have nothing to do with the person you're hiring. Our court record check searches India's eCourts database by name, father's name and address, then grades each result as an Exact, Partial or Possible match, or Clear. A match that can't be confirmed or ruled out is graded Inconclusive and goes through a police clearance certificate to a final answer, without re-running the search or a duplicate charge. You set how strict the grading is, and the report shows whether a matter is pending or a conviction, civil or criminal.
For banking, financial services and other high-trust roles, a lawyer can also visit the police station for the candidate's declared area and review the last 7 years, with findings on law-firm letterhead in about 2 working days.
Ritika Raj, Senior Manager I, HR Shared Services at LoadShare Networks: "SpringVerify gave us what we were missing - the ability to actually see court case risks clearly. It has meaningfully reduced our BGV delays and given our HR team the visibility to move faster with confidence."
Spot an edited certificate within hours of upload. Our education check reads each certificate for pixelation, irregular fonts and altered seals, and checks the institution against UGC, AICTE and DEB recognition lists, so a degree from an unrecognised institution is flagged before the offer. On the employment side, each past employer confirms the candidate's last designation, so an inflated job title shows up, and company registration and EPFO records confirm the employer was real and active at the time.
When a client auditor asks how a hire was checked, you open one record. Consent is captured when the candidate submits the form. Every court match category and grading decision is logged. Employment reports are timestamped, source-cited and exportable as PDFs. Wizr AI's ISO 27001 and SOC 2 auditors had flagged its manual, email-based checks; on SpringVerify, its case study says, "centralized reports ensured smooth audits". Shruti Rathi, Senior HR Manager at Greedy Game: "Having everything in one place makes it easy to refer back".
Recruiters start a check from the HRMS, not from a separate portal. SpringVerify connects to 100+ ATS and HRMS platforms. Lumel, a software company that grew from 210 to 350 people in under two years, runs its checks from Keka. Brinda Jayaraman, Designated Partner at Lumel: "Our recruitment team is all praises for Keka's Hiring and Onboarding features, and very happy with the SpringVerify integration. They told us their work has reduced by nearly 50%, especially in rolling out offer letters". This account comes from Lumel's 2025 case study.
It holds up at enterprise scale too. Govindprasad Goankar, Executive VP and HR Head at Kotak Mahindra Asset Management: "We've been using SpringVerify since March 2025 and the experience has been smooth so far. What we appreciate most is how proactive and solution oriented they are."
Picture next month's hiring with that in place. A recruiter starts the checks from Keka or Darwinbox, the candidate finishes their part on a phone, ID, UAN and court results are back before the offer, and your team spends its time on the few cases that need a decision.
First Advantage doesn't publish turnaround times on its India pages, so ask for them in writing, check by check. SpringVerify's basic checks finish in under 60 seconds and 80% of all checks finish within 48 hours. We also publish a turnaround time (TAT) for each main check, so you can set a joining date around the slowest check in your package.
| Check | SpringVerify published turnaround |
|---|---|
| Instant checks: ID, UAN, face match, bank account, court, credit, preliminary education | Under 60 seconds when the candidate's data matches government records |
| Court record check (eCourts) | 1 to 2 hours |
| Court check through a law firm | 2 working days |
| Digital address verification | Usually 24 to 48 hours |
| Physical address verification | 3 to 7 business days, depending on location |
| Employment verification | 5 to 6 working days for most checks, depending on how fast the past employer's HR replies |
| Education, official university confirmation | Typically 15 to 90 days, depending on the institution |
Source: SpringVerify's homepage and instant BGV, court record, address, employment and education pages. First Advantage's India pages, give no turnaround figures.
First Advantage describes its approach as "a calculated blend of automation enhancements combined with purposeful specialist outreach", backed by a source contact database and dedicated regional teams. The slow checks with any provider are the ones that wait on people: a past employer's HR team, a university registrar, a field visit. So the useful question is what happens on day six when nobody has replied. On SpringVerify, that's the reporting-manager escalation and the EPFO and MCA records. Ask First Advantage the same question.
First Advantage's India site lists education, employment (through the HR department and through UAN), employment gap, professional and personal reference, company research, address (site visit or digital), resume comparison, court record (e-Court) and identity checks (PAN, passport, Aadhaar QR code, voter ID and driving licence). Its menu also has database searches, drug screening, financial background checks, social media screening and specialised solutions. You can build a standard Indian hiring package with either provider. The differences sit at the edges of each menu.
| Check | SpringVerify | First Advantage (India pages read) |
|---|---|---|
| Checks run in other countries | Global database check listed; in-country checks abroad are not on our checks list, ask us | Listed: screenings in 200+ countries and territories; references "in India and globally" |
| Professional qualification and licence checks (for example, medical or nursing licences) | Not on our checks list, ask us | Listed |
| Police clearance certificate (PCC) | Listed, and used to settle Inconclusive court matches | Not on the criminal checks page we read |
| Court check through a law firm (police station visit) | Listed | Not on the pages we read |
| DIN (Director Identification Number) and directorship checks | Listed | Not on the pages we read; ask about its financial background checks |
| Economic default check | Listed | Not on the pages we read; ask about its financial background checks |
| Face match and bank account check | Listed, as instant checks | Not on the pages we read |
| Pre-employment medical test | Listed | Not on the pages we read (drug screening is listed) |
| Alumni verification, for requests about your former employees | Listed | Not on the pages we read |
First Advantage has more product pages than this table covers, so ask it about anything marked "not on the pages we read". If your senior and finance hires need DIN, directorship and economic default checks on top of the core package, SpringVerify runs them all from the same dashboard.
SpringVerify connects to 100+ ATS and HRMS platforms, including Indian HRMS tools such as Keka, Darwinbox, Zoho People, Zimyo and HROne. First Advantage's India pages show partner logos for global platforms such as Workday, SAP SuccessFactors, Oracle Taleo, iCIMS and SmartRecruiters, plus a Standard API, a REST API, file-based transfers over SFTP and SAML single sign-on. Workday, SAP SuccessFactors and Greenhouse appear on both lists, and both publish API options.
Logo lists only go so far. In each demo, name your HRMS and ATS and ask the provider to start a real check from inside them while you watch.
SpringVerify's security page lists ISO/IEC 27001:2022 and SOC 2 Type II. First Advantage's India pages that we read don't state its certifications, so ask First Advantage for its current certificates and audit dates.
Behind our certifications, candidate data is hosted on Amazon Web Services across multiple zones, travels over HTTPS with 256-bit encryption, and is open only to authorised employees who complete annual security training. Outside security firms run bi-annual network and application penetration tests.
What protects you is a consent record you can produce when a client, an auditor or the candidate asks for it. On SpringVerify, that record is created when the candidate submits the form, and every check carries an audit trail. First Advantage's India pages don't say how consent is captured, so ask to see the candidate's consent screen in the demo.
The Digital Personal Data Protection Act, 2023 (DPDP Act) is India's law on digital personal data. Your company is the Data Fiduciary, the one that decides why candidate data is processed, and a background verification provider working for you is a Data Processor (section 2). Consent must be free, specific, informed, unconditional and unambiguous (section 6(1)), the candidate can withdraw it as easily as they gave it (section 6(4)), and you stay responsible for what your provider does with the data (section 8(1)). Notification G.S.R. 843(E) brings these core duties into force from 13 May 2027. For a specific case, take legal advice.
First Advantage may fit better if you hire across many countries and want one provider and one contract for all of them. It says it screens in 200+ countries and territories, and it runs reference checks "in India and globally". Checks in other countries aren't on our checks list, so ask us about them, but SpringVerify is built for hiring in India.
It may also suit you if your packages include professional licence checks, such as medical or nursing licences, or if your IT team wants SFTP file transfers or SAML single sign-on, which First Advantage documents on its integrations page (ask us what fits your set-up). And if you're already a Sterling customer, staying with the same group may be the simplest path.
SpringVerify is right for you if most of your hiring happens in India and you want offers out on time, less chasing and one audit trail. It isn't the right choice if you need one provider for hiring across many countries.
It's a good fit if:
It's not the right fit if:
You can switch without pausing hiring. Let First Advantage finish the checks already open, and move new requests to SpringVerify from a set date, so no candidate is asked for the same documents twice.
Our BGV vendor switching checklist covers each step in more detail, including contracts and open cases.
For HR teams that hire mostly in India, we recommend SpringVerify: 20+ checks, online consent and reports in one dashboard, a published turnaround for each main check, and court matches graded against father's name and address. First Advantage, which now includes Sterling, may fit better if you need screening in many countries under one contract.
First Advantage's India site lists education, employment (through the HR department and through UAN), employment gap, reference, company research, address (site visit or digital), resume comparison, e-Court record and identity checks. Its menu also includes database searches, drug screening, financial background checks and social media screening.
First Advantage's India pages don't publish turnaround times. SpringVerify's basic checks finish in under 60 seconds and 80% of checks within 48 hours, with a published figure for each main check, such as 24 to 48 hours for digital address and 5 to 6 working days for most employment checks.
Yes. First Advantage completed its acquisition of Sterling Check Corp. on 31 October 2024. Sterling's India website says "Sterling is now a First Advantage company" and that its website is moving from Sterling to First Advantage.
SpringVerify has no public price list and quotes after a demo. First Advantage's India pages show no prices for employee checks and ask buyers to fill in a sales interest form. Ask both to quote the same package for the same roles so you compare like with like.
First Advantage's India site directs candidates to its candidate help portal. The HR team of the company that hired you can also tell you which checks are in your package and what is still open.
Yes. Let First Advantage finish the checks already in progress and send only new requests to SpringVerify from a set cutover date. Export the reports and consent records you need to keep before you close the old account.
If you hire in India every month, book a SpringVerify demo. Bring one real role's package and one check that's stuck today. We'll show you the candidate's consent screen, a check started from your HRMS, a graded court result and a sample report. Then put the same questions to First Advantage and compare the answers side by side.
Pick SpringVerify if you want the risky checks done before the offer and every other check tracked in one place, so your joining dates hold and your team gets its week back.
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