Humantic AI replaced sporadic, manual verification with SpringVerify to meet SOC compliance commitments and scale hiring — with zero errors in every credential report submitted.
The Problem: No Verification Process — Until Scaling and SOC Compliance Demanded One
Humantic AI started as a tight-knit team of five to six people, many of whom had followed the CEO from a previous company or joined through trusted referrals. Background verification simply wasn’t on the radar.
As the team grew and the company began making SOC compliance commitments to enterprise customers, that changed fast. Humantic AI needed a rigorous, disciplined BGV process — but building one manually proved unreliable and time-consuming.
Key challenges with manual verification
- No standard process — entirely dependent on candidate-submitted data with no structured validation, especially for remote hires across India.
- Unpredictable timelines — manual follow-ups were sporadic, with no way to forecast response times or create consistent onboarding schedules.
- SOC compliance risk — enterprise customer commitments required auditable, third-party-verified checks that informal processes couldn’t satisfy.
“A lot of time and effort was spent — and even then, we did not get 100% accurate responses, definitely not in a given time frame.”
Kalpana Prasanna — Founder’s Office & HR Lead, Humantic AI
The Solution: SpringVerify — Technology, Integration, and the Ability to Scale
Humantic AI came to SpringVerify through the founder community. Three requirements drove the decision: a partner that could scale with them, a technology-first platform, and a path toward HRMS integration (the team uses Keka for payroll).
After an initial onboarding period, the platform became a core part of the hiring workflow — managed end-to-end by Kalpana as the sole BGV point of contact.
Key SpringVerify capabilities adopted
- Candidate Dashboard — a bird’s eye view of all candidates added, in progress, and flagged for insufficiencies, giving Kalpana instant oversight without manual tracking.
- Balance & Buy — one-click invoice generation dispatched directly to the finance team, eliminating wallet top-up back-and-forth entirely.
- SOC Audit-Ready Reports — SpringVerify reports uploaded directly to Dr. Sprinto for SOC reporting with zero compliance queries raised on any submission.
- Responsive Cross-Team Support — when the primary CS contact wasn’t available, a SpringVerify product team member stepped in and resolved the issue.
The Results: 100% Credential Accuracy, Zero Compliance Questions, 11/10 for Support
What started as an overwhelming onboarding became “an absolute breeze” — for both Kalpana managing the process and candidates going through it. SpringVerify is now central to how Humantic AI hires, onboards, and meets enterprise audit requirements.
- Replaced unpredictable, candidate-dependent manual checks with a standardised, time-bound verification process — including international credential verification.
- SOC compliance commitments fulfilled — every hire is backed by an auditable, third-party verification report with zero questions raised.
- Eliminated invoice chasing — instant invoice generation via Balance & Buy removes finance team back-and-forth entirely.
- Platform managed by one person — Kalpana runs the entire BGV function solo, a testament to the platform’s ease of use at startup scale.
- Positioned for HRMS integration with Keka — future-proofing the hiring stack as the team continues to scale.
