| Company Size | Industry | |
| 1100+ | Daily Product Manufacturing |
Prompt DairyTech is a pioneer in India’s dairy technology landscape, with over 30 years of experience building smart infrastructure for rural milk collection. In 1995, they launched India’s first DOS-based automated milk collection system, and have since developed patented solutions like the Fatomatic—a machine that tests milk fat content in just 10 seconds. Today, Prompt’s reach spans 70,000+ villages across India. Their solutions power 25,000+ collection centers of India’s largest milk federation, and they’ve led the world’s largest IT data integration on the cloud for it. With a mission to build transparency across the milk value chain, Prompt is widely trusted by farmers, dairy unions, and cooperatives nationwide.
The Challenge
Prompt DairyTech has a workforce of 1100+ employees spread across geographies and is a mix of both corporate employees as well as field agents responsible for key functions like milk testing and logistics.
Managing hiring operations at such a large scale—and across remote, rural regions—is no easy feat. Previously, the company relied on a manual verification agency, and later transitioned to a traditional digital BGV platform. However, both systems fell short in delivering the speed, flexibility, and ease of use needed for Prompt’s hiring needs.
Key challenges:
- Excessive admin workload: HR teams were spending disproportionate time coordinating between candidates and the agency.
- Verification delays: In some cases, BGV timelines pushed back onboarding by weeks, especially for field hires.
- Poor candidate experience: Manual follow-ups and document collection led to confusion and frustration.
- Rigid workflows: The platform couldn’t adapt to different check types required for various job roles.
- Integration headaches: The system didn’t play well with their existing HRMS (Keka).
- High operational cost: Each check came with a steep price tag without delivering efficiency.
As Prompt scaled rapidly, it became clear: their BGV process couldn’t keep up with the pace of hiring.
Why Prompt DairyTech Chose SpringVerify
Prompt first came across SpringVerify at the ETHR conference in Gurgaon, where they were exploring next-gen HR technologies to support their fast-paced, distributed hiring needs. What stood out was not just the software, but the clear alignment with Prompt’s scale, complexity, and rural footprint. The team was immediately drawn to SpringVerify’s AI-led BGV approach, clean user interface, and deep focus on efficiency without complexity.
Here’s what made SpringVerify stand out:
AI-powered automation that replaced manual follow-ups: Prompt’s HR team was spending hours coordinating with candidates for documents, updates, and confirmations—especially for field agents without regular email access. SpringVerify’s automated follow-ups and candidate-friendly interface drastically reduced the back-and-forth, ensuring verifications moved forward without constant human intervention.
Customizable workflows based on geography, sensitivity, and job profile: Prompt’s hiring spans diverse roles—from engineers at HQ to milk collection field staff in remote villages. SpringVerify allowed them to configure different check types and requirements for each role and region, ensuring compliance and relevance without one-size-fits-all limitations
Seamless integration with Keka HRMS: Before SpringVerify, syncing candidate data between tools was a major bottleneck. The ability to plug SpringVerify directly into Prompt’s existing HRMS (Keka) meant no double entry, fewer errors, and a more fluid onboarding process—from offer to verification to joining.
Real-time dashboards: With previous vendors, HR teams often lacked visibility once checks were initiated. SpringVerify’s intuitive dashboards gave Prompt complete transparency into status, turnaround times, and potential blockers, enabling proactive action and better control over the entire process.
Cost-effective pricing for large-scale hiring: Given the high volume of background checks across rural and urban locations, the cost per verification was a critical consideration. SpringVerify offered transparent, scalable pricing that aligned with Prompt’s budget while still delivering a premium experience.
Hands-on customer success support: Prompt appreciated not just the software, but the people behind it. The SpringVerify team helped them onboard quickly, address edge-case scenarios like remote regions, and troubleshoot issues proactively. This level of partnership made a noticeable difference during the transition from legacy systems.
For Prompt Dairy Tech, SpringVerify wasn’t just a tool—it was a strategic enabler that brought speed, structure, and scalability to their hiring process.
SpringVerify stood out in terms of speed, simplicity, and proactive service.
What Changed After SpringVerify
Switching to SpringVerify brought immediate improvements across Prompt Dairy Tech’s hiring operations—especially in terms of speed, visibility, and candidate experience.
Admin workload dropped by 70%
HR teams no longer had to chase candidates or agencies for updates. Automated follow-ups and streamlined workflows saved hours every week.
Verification turnaround time improved by 60%
What once took weeks—especially for field hires—is now completed in days, helping Prompt onboard faster without compromising on compliance.
Candidate experience became seamless
The process is now fully self-serve and mobile-friendly, leading to smoother interactions and zero complaints from candidates.
SpringVerify gave Prompt the confidence to scale their hiring process—without scaling administrative chaos and cost.
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